Shipping policy

Last Updated: June 2026

Thank you for shopping with us. We are committed to providing a smooth and reliable shipping experience for all customers.

Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully received and verified.

Orders are not processed or shipped on weekends or public holidays. During peak seasons, sales events, or holidays, processing times may be extended.

Shipping Times

Estimated delivery times may vary depending on your location and shipping method selected at checkout.

  • United States: 5–10 Business Days

  • Canada: 7–12 Business Days

  • United Kingdom: 5–10 Business Days

  • Australia: 7–14 Business Days

  • Europe: 7–14 Business Days

  • International Orders: 7–20 Business Days

Please note that delivery estimates are not guaranteed and may be affected by weather conditions, customs delays, carrier disruptions, or other factors beyond our control.

Shipping Rates

Shipping costs are calculated at checkout based on the destination, weight of the package, and selected shipping method.

From time to time, we may offer free shipping promotions which will be clearly displayed on our website.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information.

Tracking updates may take up to 48 hours to appear after the carrier receives the package.

International Shipping

We ship to most international destinations.

International customers are responsible for any customs duties, import taxes, VAT, or other fees imposed by their local government. These charges are not included in the purchase price or shipping cost unless otherwise stated.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping and contact information.

If an incorrect address is provided and the order has already been shipped, we cannot guarantee successful delivery. Additional shipping fees may apply if a package must be reshipped.

Lost, Delayed, or Stolen Packages

Once an order has been handed over to the shipping carrier, delivery times are outside of our control.

If your package is delayed, lost, or marked as delivered but cannot be located, please contact us and we will assist you in working with the carrier to investigate the issue.

We are not responsible for packages stolen after successful delivery confirmation by the carrier.

Damaged Shipments

If your order arrives damaged, please contact us within 48 hours of delivery.

Please include:

  • Your order number

  • Photos of the damaged product

  • Photos of the shipping packaging

We will review the issue and work toward an appropriate resolution.

Contact Information

If you have any questions regarding shipping, please contact us:

Email: support@righteousbeautyco.com

Address:
800 Nitro Market Pl
Charleston, WV 25313
United States

We appreciate your business and thank you for shopping with us.